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Privacy Policy

Handling of Private Information

Protecting the privacy of your private information is our top priority. HopStepJapan.com (HSJ.com) collects private information of Individual customers through the websites. HSJ.com will limit the use of the private information to the extent necessary for the following Purposes of Use, pursuant to the Personal Information Protection Act. (Law No. 57 of 30th May, 2003)

The Information We Collect

This notice applies to all private information collected by HSJ.com. In the website, you can purchase products, request tailored tours, and register to receive items. The types of private information collected at these pages are: Name, Address, Email address, Phone number.

Purposes of Use

HSJ.com will use private information provided in travel purchase forms to contact Customers, as well as when necessary in the performance of our travel and other services as requested by the customer, including the arrangement of transportation and accommodations. HSJ.com will use private information…

  • To act in response to enquiries
  • To process credit card payments
  • To offer special services
  • To provide newsletter as campaigns
  • To compute mathematical data

Private Information Provided to Third Parties

HSJ.com will not provide any private information to third parties, except as outlined below:

  • It is done with the Customer's consent
  • To transportation providers
  • To accommodation providers
  • To guide (e.g. ski instructor)
  • To optional service
  • To insurance companies
  • In case necessary to protect the customer life or body
  • In case necessary to comply with the laws and regulations

Our Security

Our goal is to ensure the highest levels of security and confidentiality. HSJ.com takes the necessary measures at all times to ensure that your private information will be protected against unapproved or accidental access, destruction or erasure. We hold this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.

HSJ.com web servers are protected behind firewalls. Our website, booking systems and PayPal use the Internet standard cryptographic protocol (SSL/TLS). Our booking systems are monitored to prevent any unapproved access, by ASP provider “Glove-key”

Revisions of the privacy policy

HSJ.com may revise this privacy policy from time to time. Any future revisions will be announced at this website.

(Updated on 30 March, 2017, to clarify some policies.)

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